AI Disclosure & Call Recording Notice

1. Purpose

Oltomatic builds and operates AI systems. This notice tells customers, prospects and end users when and how AI is used so they can make informed decisions and we can comply with applicable disclosure laws.

2. Where We Use AI

OLTO Reach: Uses generative AI to draft outreach emails personalised to the recipient. A human must approve every outreach before it is sent.

OLTO Voice: Uses speech-to-text, large language models and text-to-speech to handle inbound and outbound phone calls. Calls are recorded and transcribed.

OLTO Ops: Uses AI to automate workflow tasks specified by the customer.

3. Call Recording Disclosure

Every OLTO Voice call begins with a clear notice: you are speaking with an AI assistant and the call may be recorded for quality and assurance purposes.

4. Human Oversight

AI outputs that affect a customer relationship are reviewable by humans, and outreach to third parties is gated on human approval. We do not make solely automated decisions producing legal or similarly significant effects on individuals.

5. Model Providers

We use third-party AI providers including Anthropic (Claude) and OpenAI. We do not allow these providers to train their models on our customers' content.

6. Limitations

AI systems can produce inaccurate, biased or unexpected outputs. Customers are responsible for reviewing AI-generated content and ensuring it is accurate, lawful and appropriate. Oltomatic does not guarantee the accuracy of any AI output.

7. Reporting Concerns

Contact privacy@oltomatic.ai. We will investigate and respond within 30 days.